Privacy Policy

Last updated: March 19, 2026

This Privacy Policy describes how Wellcare Hospital App ("we", "our", or "us") collects, uses, and shares information about you when you use our mobile application.

1. Information We Collect

We collect the following information when you use our app:

Name, mobile number, and email address (for account registration)
Health and medical records (prescriptions, lab reports, radiology)
Device information and FCM token (for push notifications)
Appointment booking details

2. How We Use Your Information

We use your information to:

Provide hospital services and manage your medical records
Send appointment reminders and health notifications
Allow you to view prescriptions, lab reports, and radiology reports
Improve our services and app functionality

3. Data Storage and Security

Your data is stored securely on our servers. We use industry-standard encryption (AES-256) to protect your medical data during transmission. We do not sell your personal information to third parties.

4. Medical Records

Your medical records including prescriptions, lab reports, and radiology reports are stored securely and are only accessible by you through the app using your registered mobile number.

5. Push Notifications

We use Firebase Cloud Messaging (FCM) to send push notifications about appointments, reports, and health updates. You can disable notifications in your device settings at any time.

6. Third Party Services

We use the following third-party services:

Firebase (Google) — for push notifications
Google Play Services — for app distribution

7. Children's Privacy

Our app is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Your Rights

You have the right to:

Access your personal data stored in our app
Request deletion of your account and data
Update your personal information through the app

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@makemysoft.com
Website: https://makemysoft.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.